FAQ

What is a Fresh Spa?

A fresh spa is our concept of taking a new approach to wellness. Unlike traditional spas, we

don’t do spa days here, and we’re designed for the busy lifestyles of modern people who want

to take a relaxation break from the daily grind. None of our services are over 70 minutes in

length, and all of our services have zero downtime. Our facials and massages are those little

breaks that will get you energized and refreshed for the next thing life throws at you.

What is The Kitchen?

The Kitchen is our embodiment of the Fresh Spa concept. We customize various fresh

ingredients and products in our Kitchen that’s used in your facial or massage.

How do I Book?

Right now, you can book online, on our Facebook page at www.facebook.com/nefairewestport,

or by calling us at (203) 349-5079. Walk-ins are also welcome if we have the availability.

How does your membership work?

Our membership consists of an annual $39 fee which gives you access to member pricing.

Members pay member pricing whenever they come to the spa for the year. There are no

mandatory monthly visits, and no membership cancellation fees.

What is your cancellation/no-show policy?

You can cancel without penalty up to 4 hours before your scheduled appointment. Late

cancellations after this window will be charged a $25 fee. No-shows will also be charged the $25

fee. If you are more than 10 minutes late to your appointment, your appointment will be

accommodated IF there is capacity; otherwise, it must be booked for another time. Of course,

we understand things happen. Please give us a call if things come up, and we will be as

accommodating as we can.